I just got back from a very unpleasant experience and a restaurant that I have enjoyed for over 25 years, Original Hunan at 924 Sansome in San Francisco.
After easting almost a whole plate of Hot & Sour Beef I notice a fly floating in the vinegar bottle that I had been using to season my dish. Feh! I was disappointed at what happened next. I brought this to the attention of the manger, Betty Chung, and the waitress. They apologized and brought me a new bottle of vinegar. I felt that I should not have to pay the $12.50 for my meal. When I suggested this, Ms. Chung got angry with me, saying that there was nothing wrong with my Hot & Sour Beef and it wasn’t their falt, “I spray every week” for bugs. What a tip that was. On top of that fly in MY vinegar, they know they have a problem. She showed me the care they take by placing little plastic condiment cups as cap on of the vinegar bottles before the are severed, because flies enter them.
No I wasn’t looking for a free meal, I was just disgusted by having eaten a plate of food with Fly Flavored Vinegar, and felt that the restaurant should have taken care of me, rather than give me more heart burn over twelve and half bucks.
I wouldn’t go back, unless you like fly flavoring. Original Hunan has a pest problem and haven’t adequately dealt with it.
As my Grandma Isabelle would say “FEH!”